In a post on another blog i spoke about the ease that it was getting an iphone swapped out. looks like i spoke too soon because i've had the worst experience in trying to replace another malfunctioning iphone.
2 weeks after getting a replacement unit form apple i had to return to the store to swap the phone back out, (the keyboard just stopped responding to touch). to compliment apple i had a new phone in my hands in a matter of minutes! but the process of transferring my att account on the back-end has been a nightmare. after 3 hours in the store with the genius, i left with my account still not activated on my phone. the following day i am able to "reactivate" this new phone thru itunes but i notice that my minutes plan and messaging plan have both been downgraded. so the battle continues with the att tech support to restore my phone and settings to the way it was just 24hrs ago. ARGH!!!
2 weeks after getting a replacement unit form apple i had to return to the store to swap the phone back out, (the keyboard just stopped responding to touch). to compliment apple i had a new phone in my hands in a matter of minutes! but the process of transferring my att account on the back-end has been a nightmare. after 3 hours in the store with the genius, i left with my account still not activated on my phone. the following day i am able to "reactivate" this new phone thru itunes but i notice that my minutes plan and messaging plan have both been downgraded. so the battle continues with the att tech support to restore my phone and settings to the way it was just 24hrs ago. ARGH!!!
Its still me folks, same kid from the other blog. Just holding down this personal space for the rants and raves you grown to love. Only difference is you'll get more personal love and info through this channel. Keep an eye out for both spaces as the team and I will continue to try and hold on to what interest we managed to sneak out of you.
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